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Support FAQ

Parent memberships are separate from athlete memberships. Each needs their own account. The easiest way to register for a Gritty Hitter account is to sign up the athlete account first. But it's no problem if you registered as a parent first!

Follow these steps:

  1. You will need to be logged out. If you are not logged out, please do.
  2. Head over to
  3. Complete the registration with the athletes email
  4. Add a credit/debit card and finish the checkout for sign up

Your kid will be sent an email to set their own password. Usernames are always their email. We create separate accounts because no kid wants to use their parent's account for anything! This is one step to get them motivated to track their workouts.

You can access the Gritty Hitter app on any device. It's built into the website as a "Web App". Just login to Gritty Hitter and click on Workout App or Track Your Kid! That's all you need to do.

We're also building a downloadable app, but in the meantime, you can follow these steps if you don't want to visit directly.

If you have an iPhone:

  1. Open Safari. Other browsers, such as Chrome, won’t work for this.
  2. Login to your Gritty Hitter account
  3. Navigate to This is titled "Workout App" in the menu for athletes, or "Track Your Kid" for parents.
  4. Tap the Share button at the bottom of the page.
  5. On the bottom row of icons, scroll over until you see Add to Home Screen and tap this.
  6. On the next screen, choose a name for the link on your home screen. You’ll see the link so you can confirm that it's
  7. Now just tap the new app on your home screen, and it will open Gritty Hitter in its own navigation window, independent of Safari.

If you have an Android:

  1. Launch Chrome for Android
  2. Login to your Gritty Hitter account
  3. Navigate to This is titled "Workout App" in the menu for athletes, or "Track Your Kid" for parents.
  4. Tap the menu button in the top right, and then select "Add to home screen".
  5. You’ll be able to enter a name for the shortcut and then Chrome will add Gritty Hitter to your home screen.

Linking an athlete and parent account allows the parent to track the athlete's progress and see their past/future rewards. In order to be as secure as possible, you will need to login to both accounts to successfully link the accounts. Follow these instructions to link a parent account:

  1. From the athlete's account login to and navigate to the "Workout App" page.
  2. Select "Linked Account", enter the parents email, and select select the + button.
  3. The parent email will be sent an access code.
  4. Now from the parent's account login to and navigate to the "Track Your Kid" page.
  5. Select the linked account in the drop down to view the athletes activity history.
  6. Enter the Access Code sent to the parents email

You're now linked! You can connect as many athlete accounts as you want, just repeat these same steps. You will always be sent an access code email from the athlete, even if you don't have a parent account setup yet.